1. Information We Collect and Why

• Contact Data: Name, email, and phone number used to manage bookings and send marketing updates (only if you opt-in).

• Sensitive Data: Passport numbers and dietary/medical requirements. We collect these strictly to comply with Chilean local authority regulations and for tour safety.

2. Data Retention & Third Parties

• We never sell your data.

• Passport and sensitive data are permanently deleted within 30 days of your tour completion.

• We only share your data with necessary third-party services required to run our business (e.g., secure payment processors, booking platforms, transport providers, or official Chilean authorities).

3. Your Rights (ARCO Rights)

• Under Chilean Law 19.628, you have the right to access, update, or demand the deletion of your personal data at any time. To do so, simply email us at info@chilekayakadventures.cl.